Our driver will meet you by the arrivals, airline baggage claim area. He/she will be holding the sign with Passenger's Name on it. If there is any difficulty locating the driver, please call use for assistance.
Please DON'T LEAVE the baggage claim area before you call us in order to avoid the NO SHOW charges. If phone lines are busy, please leave a message and allow us 10 minutes to connect you with your designated driver. No show up charges at Detroit Metro Airport minimum $35.00 up to full fare. Other Airports & city are subject to Full fare + other applicable charges. No exceptions!
Cancellation made prior to 3 hours before the scheduled pick up time is done without penalty.
A cancellation made within 3 hours or after scheduled pick up time is subject to a Full fare and No gratuity charges. All reservations require separate cancellation. Our office hours are between 5:00a.m. and 11:59p.m., however we do provide 24/7 service, and we dispatch/assign all reservations for next morning by 11:30p.m. If any changes or cancellation needed in reservation, within the Pickup time 12:00a.m. and 8:00a.m., please call before 11:30p.m., the night before schedule pickup, in order to avoid possible extra charges.
The first 15 minutes waiting time charge will apply after 25 minutes of pre-arranged pick-up time described on the run sheet. However, at airport, waiting charge will start after 40 minutes domestic & 1 hour international flight's landing.
Canada Border Crossing Customs / Immigration wait time charge --
$28/hour Border Crossing Rules/Wait Time --
An extended stop is a stop, which takes you out of the reasonable travel form pick-up and drop-off and shall not exceed 25 minutes in length.
Pick-ups scheduled or occurred after 12:00a.m. & before 5:00a.m.
20% gratuity will be automatically added for single payment for convenience.
All deposits are subject to NON-refundable unless reservation is canceled in a timely manner.
The driver reserves the right to terminate trip services if, in his/her discretion, the client's behavior is deemed inappropriate, violent, dangerous, or illegal. Full service charges will still apply and no refund will be given.
ARRIVE TO AIRPORT WITH NO TRAFFIC HASSLES
100% DRUG FREE DRIVERS
STATE LICENSED & INSURED VEHICLES
CORPORATE ACCOUNTS WELCOME
Accent Transportation Services, Inc.
Phone: (800) 346-9884