At ATS Ride, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transportation services.
By accessing our website or booking our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you request a quote, book a ride, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Pickup and Drop-off Locations
- Travel Date and Time
- Flight Information (if applicable)
- Payment Information (processed securely through third-party payment providers)
- Any additional information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referring Website
- Cookies and Usage Data
How We Use Your Information
We use your information to:
- Process and confirm reservations
- Provide chauffeur transportation services
- Respond to inquiries and customer support requests
- Send booking confirmations and trip updates
- Improve our website and customer experience
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send promotional communications (only when permitted)
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
Payment Information
Payments are processed using secure third-party payment processors. We do not store your complete credit card information on our servers.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Trusted service providers who assist in operating our business
- Payment processors
- Technology providers
- Law enforcement or government authorities when legally required
- Professional advisors as necessary
All third parties are required to protect your information appropriately.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the Internet is completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Maintain business records
- Meet legal, tax, or regulatory obligations
- Resolve disputes
- Enforce our agreements
Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated Effective Date.
We encourage you to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
ATS Ride
Phone: (734) 678-8090
Email: in**@*****de.com
Service Area: Metro Detroit, Michigan
Thank you for trusting ATS Ride with your transportation needs. Your privacy is important to us, and we are committed to protecting your personal information.